Frequently Asked Questions
Find answers to common questions about our cleaning services, pricing, and policies.
General Questions
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We proudly serve residential and commercial clients throughout New Jersey, including Bergen, Passaic, Essex, Sussex, Morris, and Hudson counties.
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Yes, we bring all necessary cleaning supplies and equipment. We also offer eco-friendly products upon request.
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We use flat-rate pricing based on your home size, service type, and any additional requests — not hourly rates.
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No, you do not need to be home as long as we have access to the property.
Service Questions
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Standard cleaning includes routine tasks such as dusting, vacuuming, mopping, and cleaning kitchens and bathrooms.
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Deep cleaning is recommended for first-time services, homes that need extra attention, or seasonal cleanings.
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Yes, we provide detailed move-in and move-out cleaning services to prepare homes for new occupants.
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Yes, we offer turnover cleaning services designed to keep rental properties guest-ready.
Booking & Policies
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You can book directly through our website or request a free estimate.
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We require at least 24 hours notice for cancellations or rescheduling.
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Your satisfaction is important to us. Please contact us within 24 hours, and we will address any concerns with our 24-hour re-clean guarantee.
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No monetary refunds are provided for any cleaning services performed.
Still Have Questions?
Contact us today — we're happy to help.